The Employment Services Centre (ESC) assists parties seeking the settlement of collective disputes on employment issues, by way of conciliation, mediation or arbitration. The ESC can also assist in preventing and resolving problems at work by providing advisory mediation.  

Advisory mediation enables the ESC to work jointly with employers, employees and employee representatives to help overcome problems which threaten to damage the employment relationship or which constitute a major obstacle to organisational effectiveness.  

This is a voluntary process whereby employers, trade unions, and worker representatives can be helped to reach mutually acceptable settlements of their disputes through an impartial and independent third party. (more...)